TexEnergy - Philosophy and Values
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- To provide home owners real solutions for their home’s energy, comfort and indoor air quality problems.
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- Our purpose is to provide outstanding career opportunities for the people who together operate or own our company (Great Careers)
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- Fairness
- Trust and Respect
- Win/Win Relationships
- Servant Leadership
- Open, Direct, Clear Communication
- Focus on growing people
- Honesty
- Value Diversity
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- Committed to safety
- Customer responsive
- Sustainable growth and profit
- Conformance to requirements and standards
- Daily improvements
- Bias for action
- Deliver on commitments
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- Our Vivid Description paints a picture of what TexEnergy will be like as we pursue our Goal and our purpose for partner owners
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- Arrive when Promised
- Trustworthy, consistent and reliable service
- Available during emergencies
- Provide Fair Pricing
- High Levels of Communication
- 100% Satifaction Guarantee
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- Complete on time, every time
- Swift Problem Resolution
- Accurate Documentation
- Competitive pricing
- High levels of communication
- 100% satisfaction guarantee
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- Honest, accurate documentation
- Verifiable Internal Quality Assurance Programs
- On time delivery of services
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- Long term relationships
- Timely payment
- Win/Win solutions
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For Partner/Employee/Owners': |
- Outstanding career opportunities
- Security (financial and professional)
- Personal and professional growth
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- Employer of choice
- Satisfied customers
- Sustainable growth and profit
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The Test of Servant Leadership: |
Do those served grow as persons; do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?
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Some Thoughts on Leadership: |
In Robert Greenleaf’s book “The Servant as Leader”, Robert successfully expressed our views of how people can and should work together to grow our company. If our organization is to live up to its goal and purpose, a key ingredient will be the leadership provided by a very large number of us:
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Simply and plainly defined, leaders are people who have followers. They have earned recognition and respect.
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Leaders are first a servant of those they lead. They are a teacher, a source of information and knowledge, and a standard setter, more than a giver of directions and a disciplinarian.
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Leaders see things through the eyes of their followers. They put themselves in others' shoes and help them make their dreams come true.
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Leaders do not say, "get going." Instead, they say, "let's go" and lead the way.
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Leaders glorify the team spirit.
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Leaders are people builders. The more strong people an organization has, the stronger it will be.
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Leaders lift people up.
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Leaders use their heart as well as their head. After they have looked at the facts with their head, they let their heart take a look, too.
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Leaders keep their eyes on high goals. They are self-starters. They create plans and set them in motion. They are persons of thought and persons of action - both dreamers and doers.
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Leaders are faced with many hard decisions, including balancing fairness to an individual with fairness to the group. This sometimes requires “weeding out” those in the group who, over a period of time, do not measure up to the group needs of dependability, productivity and safety.
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Leaders can be led. They are not interested in having their own way, but in finding the best way. They have an open mind.
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